Frequently Asked Questions
About Our Products
What does EchelonJDM sell?
We sell premium, automotive-inspired streetwear hoodies. Each design is inspired by iconic JDM cars — including the Nissan Skyline, Honda NSX, Mazda RX-7, and Toyota Supra — and features a minimal Echelon logo on the front with a bold midnight city graphic on the back.
How much do the hoodies cost?
All hoodies are priced at £20.00 GBP.
What colours are available?
Our hoodies are available in Black, White, and Pink, depending on the design. Check each product page for the available colourways.
What is the fit like?
All our hoodies are oversized fit and made from heavyweight fabric, giving them a premium, relaxed feel.
Are your products limited edition?
Yes — each piece is produced in limited batches of 25 to maintain quality and exclusivity. Once a batch sells out, it may not be restocked.
Ordering & Shipping
How long will it take to receive my order?
Because our pieces are produced in small batches and are not mass-produced, orders may require additional processing time before dispatch. Shipping times are calculated at checkout based on your location.
Do you ship internationally?
Yes, we ship internationally. Shipping costs and estimated delivery times are shown at checkout based on your delivery address.
Returns & Refunds
What is your return policy?
We accept returns within 14 days of you receiving your order. Items must be in their original condition — unworn, unused, with tags attached and in original packaging.
How do I start a return?
Email us at echelonjdm.business@gmail.com to initiate a return. Send the item back to: 16 Tarbolton Crescent, Hale, WA15 8LE, United Kingdom.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is defective or faulty.
When will I receive my refund?
Once we receive and inspect your return, refunds are processed within 10 business days to your original payment method.
Can I return a custom or personalised item?
Custom or personalised items may not be eligible for return unless they are faulty. Please contact us if you have any concerns.
I'm an EU customer — do I have additional rights?
Yes. EU customers benefit from a 14-day cooling off period under EU consumer law.
Contact Us
How can I get in touch?
You can reach us by email at echelonjdm.business@gmail.com or by phone at +44 7513 110992. Alternatively, visit our Contact page.